Steps To Change SASSA Banking Details
To make sure you get your SASSA SRD R370 payments without any delay, it’s important to keep your banking details updated. You can also switch your payment method from cash or e-wallet to a debit card (like VISA or MasterCard) for easier ATM access.
Steps to Update Your Info Online
- Go to the official SASSA SRD website: https://srd.sassa.gov.za
- Select “South African ID Holder” or “Asylum Seekers and Special Permit Holders”
- Click on “How do I change my banking details”
- Enter your ID number
- You’ll get a One-Time Pin (OTP) on your phone
- Type in the 6-digit OTP and click “Verify Pin”
- After your ID is confirmed, you’ll receive another message with a secure link
- Click the link and follow the steps carefully
- Update your banking details as needed
How Long Does It Take?
After you update your banking details, SASSA usually takes 7 to 10 working days to check and confirm them. They match your new information with their records to make sure everything is correct and ready for payment.
ID Verification Process
When you go to change your banking details on the SASSA website, the first thing is to prove who you are. There are two ways, depending on your status:
For asylum seekers and special permit holders: You must provide your file number, passport number, and cell number. Payments for asylum seekers can only be picked up from Pick n Pay. You can’t add bank account info.
For South African citizens: Enter your 13-digit South African ID number. You’ll get a secure link through SMS. Click it and follow the instructions to update your banking info and keep it current.
How to Update Your Bank Account
After proving your identity, SASSA sends a secure link to your phone. You will be asked to choose your preferred payment option.
If you choose a bank account:
- Enter your Bank Name
- Fill in your Account Number
- Add your Bank Branch Code
- Select your Account Type
- Agree to the terms
- Submit your bank details
If you prefer cash-send services instead, you’ll be guided to enter the needed info for that option.
- You can choose Pick n Pay, Moya App, Boxer, Shoprite, Checkers, or Spar
- Tick the box to agree to terms
- Submit your updated details
Once done, SASSA will review your new payment method. After it’s accepted, check your SASSA status to view when your payment is coming.
Note: If you use the SASSA black card, you can take out cash from ATMs.
How SASSA Checks Your Info
When you update your bank info, make sure all details are correct.
- SASSA confirms your ID, name, and surname with the Department of Home Affairs. Your ID is also checked with UIF, SARS, and NSFAS systems.
- Your mobile number is checked with other official records.
- SASSA shares the reason behind your application’s approval or rejection.
SASSA Banking Form for Payment Updates
To keep your payments on time, you can also use the SASSA banking form. Download it from the SASSA site, fill it out, and submit it at a nearby SASSA office.
Documents You May Need
When you give new banking details, you might need to show:
- Your full name, number, and bank branch details
- Letter from your bank confirming you own the account
- Deposit slip with your account info
- Copy of your bank card (just showing name and number, not PIN or CVV)
Why Is My SASSA Bank Info Still Pending?
SASSA needs to confirm your bank info before sending money. “Bank details pending” means they’re still checking your new details.
- This helps send money to the right person
- Stops fraud
- Follows financial rules
Make Sure Your Banking Details Are Correct
- If you choose a bank, the account must be under your name. SASSA can’t send money to someone else’s account.
- Update your bank info quickly if you get a new account.
- Never share your bank details with anyone.
- Make sure your phone number for verification is registered in your name.
- Wrong banking details can lead to your grant being declined.
How to Get Your SASSA Grant on Time
Always update your banking info as soon as it changes. Keep your info safe and private. This will help you get your money without any issues.
Best Banks to Link for Easy Access
Here are top banks in South Africa that work well for SASSA payments:
- Capitec Bank – Low fees and easy-to-use app
- TymeBank – No monthly charges, fully digital
- FNB – Lots of ATMs
- ABSA – Many places to withdraw cash
- Standard Bank – Easy mobile and in-person banking
- Nedbank – Personalized support
- African Bank – Good services for locals
If you don’t want a bank account, you can use Postbank or collect your money from stores like Shoprite, Checkers, Pick n Pay, or Boxer.
Frequently Asked Questions
How can I check my banking details?
Go to the SRD website. A message with a secure link will be sent to the phone number you used when applying. Open the link to see your banking info.
What happens if I change my bank details?
You’ll keep getting money in your old account until the new one is confirmed. Once SASSA finishes checking, future payments will go to your new account.
How long does the change take?
The online update takes a few minutes, but SASSA needs 7–10 days to verify everything.
How often can I update my bank info?
You can only change your banking details once every 3 months.
Does SASSA check my account every month?
No, SASSA only checks your bank info during the first application or when you make changes. This is to confirm the account is yours.
Which banks does SASSA use?
You can use SASSA cards to take out money from ATMs and stores like Boxer, Pick n Pay, Shoprite, Spar, and others.